Published on Sunday, July 06, 2008
By JOSEPH ASCENZI
Kaiser Permanente has begun to introduce the first wave of its touch-screen kiosks at medical office buildings and hospitals throughout Southern California, according to officials with the Oakland-based health care organization.
The first of the so-called "KP self-service kiosks" has operated at Kaiser's Rancho Cucamonga Medical Offices, 10850 Arrow Route, for about a year, said Larry Sharfstein, regional practice leader with Kaiser Permanente's Southern California office.
By January, 94 of the kiosks will be installed at Kaiser clinics in the Inland Empire and in San Diego, Orange, Los Angeles and Kern counties.
All of the touch-screen kiosks will be equipped for privacy and will be programmed for English, Spanish, Chinese and Vietnamese.
Members will not be able to make appointments, but that function could be added later, said Sharfstein, who is overseeing the entire kiosk program
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